Web-based Safety-oriented Healthcare System Using Innovation Process for Patient Safety

摘要

The U.S. Institute of Medicine (IOM) estimated that 44,000-98,000 Americans die annually from preventable errors in hospitals and that the cost of deaths and injuries is between $17 and $29 billion U.S. dollars per year in the U.S. Knowledge that healthcare systems and processes may be unreliable and lacks a consideration for safety. Patient safety is a global challenge that requires knowledge and skills in multiple areas, including human factors and systems engineering [12]. Patient safety has received attention by international health organizations. In 2004, the World Health Organization lunched the World Alliance for Patient Safety. The World Alliance for Patient Safety has targeted the following patient safety issues: prevention of healthcare-associated infections, hand hygiene, surgical safety, and patient engagement. This paper This paper presents a safety process methodology and system to reduce the safety gap of patient safety process. The aim of this study is to propose a Safety Process Innovation Methodology (SPIM) and implements a web-based new safety-oriented system that combines the Quality Function Deployment (QFD) and Failure Mode and Effects Analysis (FMEA) to determine essential safety when conducting process innovation for support patient safety.