Cloud Computing Adoption Factors and Processes for Enterprises A Systematic Literature Review

摘要

Cloud computing (CC) has received an increasing interest from enterprises since its inception. With its innovative Information Technology (IT) services delivery model, CC could add technical and strategic business values to enterprises. However, it poses highly concerning, internal and external, issues. This paper presents a systematic literature review to explore cloud computing adoption processes in the context of enterprise users and the factors that affect these processes. This is achieved by reviewing 37 articles published about CC adoption. Using the grounded theory approach, articles are classified into eight main categories: internal, external, evaluation, proof of concept, adoption decision, implementation and integration, IT governance, and confirmation. This is concluded in two abstract categories: CC adoption factors and CC adoption processes whereas the former affect the latter. The results of this review indicate that there are serious issues need to be tackled before enterprises decide to adopt CC. Based on the findings of this review, the paper provides future Information Systems (IS) research directions toward the previously under-investigated areas regarding the phenomenon. This involved the call for further theoretical and indepth empirical contributions to the area of CC adoption by enterprises.