TRENDS AND BEST PRACTICES IN LEADERSHIP FOR ADMINISTRATORS OF INFORMATION TECHNOLOGY PROGRAMS

摘要

The stereotypical Information Technology (IT) professional has a very distinct set of personality traits which are often characterized as presenting leadership challenges for managers. Research suggests that to lead IT professionals, a unique set of characteristics must be developed by leaders. Research also observes that academic faculty in IT, may share the same challenging personality traits as IT professionals. In this paper, the authors will examine the literature to identify the relevant personality traits, compare the personality traits associated with academic faculty with those of IT professionals to demonstrate and explore the similar stereotypes, and explore how the leaders of this group attempt to lead them. This literature review will also investigate the skill sets and qualifications of the leaders of this group. Finally, this paper will review the observed trends in academic leadership and suggest recommendations for their application in IT programs and departments.