Research on the Communication Art in Management from the Viewpoint of Knowledge Workers

摘要

In the knowledge economy era, knowledge has becomethe determinant of competition among enterprises and the knowledgeworkers who master the knowledge are increasingly becoming theprecious human capital.How to manage them throughcommunication is an important issue for modern enterprisemanagers. This paper analyses the characteristics of knowledgeworkers, and then states the significance of communicating withthem in the management, afterwards proposes the skills and methodsof communication that should be mastered.