Research on the Communication Art in Management from the Viewpoint of Knowledge Workers

摘要

In the knowledge economy era, knowledge has become the determinant of competition among enterprises and the knowledge workers who master the knowledge are increasingly becoming the precious human capital.How to manage them through communication is an important issue for modern enterprise managers. This paper analyses the characteristics of knowledge workers, and then states the significance of communicating with them in the management, afterwards proposes the skills and methods of communication that should be mastered.