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Investigating Factors Influencing Consumer Behavior in Electronic Commerce: Empirical Investigation

机译:影响电子商务消费者行为的调查因素:实证调查

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We report an empirical investigation of extrinsic and intrinsic factors influencing online consumer behavior and purchasing intention. The aim of this research was to identify the dimensional factors determined by a set of user characteristics that could moderate their consequent behavior. For this purpose, a conceptual model was created to identify personality traits useful in predicting purchasing consumer behavior online. To identify the influencing factors, an empirical study was conducted based on an online questionnaire. The data was collected mainly from a population consisting of college students. This population seems to be appropriate for this experiment because they generally spend considerable time on the Internet and represent the next generation of consumers. Moreover, these people have been using the latest information technology devices throughout their daily activities. We used factor analysis to ensure that factors previously defined in the literature hold for this population and that the questionnaire measured the appropriate variables. To synthesize the data, seven dimensions such as disposition to trust, impulsive behavior, security perception and others were identified describing the characteristics of the sample. This analysis of online consumer behavior reveals certain predictors that may contribute to analyze the perceptions, attitudes and preferences of consumers and their buying behavior to get a full understanding of their needs.
机译:我们报告了影响在线消费者行为和采购意图的外在和内在因素的实证调查。该研究的目的是识别由一组用户特征确定的尺寸因素,这些用户特征可以缓和其所需行为。为此目的,创建了一个概念模型,以识别有助于预测在线购买消费者行为的人格特征。为了确定影响因素,基于在线问卷进行实证研究。这些数据主要来自由大学生组成的人口。这群人口似乎适用于这个实验,因为它们通常在互联网上花费大量时间并代表下一代消费者。此外,这些人在他们的日常活动中一直在使用最新的信息技术设备。我们使用因子分析以确保以前在文献中定义的因素持有这种人口,并调查问卷测量了适当的变量。为了综合数据,鉴定了七个维度,例如对信任,脉冲行为,安全性感知和其他尺寸描述样品的特征。在线消费者行为的这种分析揭示了某些可能有助于分析消费者的看法,态度和偏好以及他们的购买行为来充分了解他们的需求。

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