Enabling International Usability Using Multicultural and Geographically Disperse Teams

摘要

This paper explores the challenges of running large scale international usability tests and attempts to provide useful information on how to effectively and efficiently design and administer these types of projects. The information in this paper is based on the experience of the three authors, who have all been involved in a number of large-scale international usability tests as managers of the projects, designers of the tests and as practitioners responsible for the collection, reduction, and analysis of user data. Practical advice is provided on how to best approach the many challenges of running these types of projects.