The Use of Safety Dashboards in a Six Sigma Culture: The Johnson Johnson Journey for Excellence Continues

摘要

Six Sigma Culture. Six Sigma is...: A management philosophy; A management system to achieve world-class performance; A statistical measure of how well a process, product or service is performing; A performance goal that is near perfection; Making decisions based on fact and data; The relentless, ruthless pursuit of variation reduction. In short, a Six Sigma culture entails total management commitment and a philosophy of excellence, customer focus, process improvement and continuous measurement. Six Sigma continues to be a driver in Johnson & Johnson's way of doing business and achieving operational excellence. For Johnson & Johnson, Six Sigma is a key driver of competitive advantage. Improvement methodologies such as Six Sigma, Design Excellence and Lean provide a systematic and data-driven approach. The focus of these improvement efforts are critical process elements that significantly influence outcomes. In Johnson & Johnson, the Health & Safety (H&S) organization believes that Six Sigma is critical to ensuring that we continue to meet and exceed customer needs, reduce risk and drive operational excellence.