Internal communication, employee participation, job satisfaction, and employee performance

摘要

The main objective of this research was to examine relationship between internal communication, employee participation, job satisfaction, and employee performance. The samples of this study were 489 state officials from 10 city municipalities in Chonburi (Thailand). Questionnaire was employed to collect the primary data which later were analyzed using structural equation modeling technique. The results indicated that internal communication had positive influence on employee participation and job satisfaction. Employee participation also had positive influence on job satisfaction. However, it did not have an influence on job performance of the employees. Furthermore, employee participation and job satisfaction played the mediating role in the relation between internal communication and job performance of the employees.