Redesign of office layout using activity relationship chart (ARC) at the 'X' department administration office of a 'Y' university

摘要

Administration office at "X" Department is a room for managing papers and letters administration, documentation, archiving, and also a room for communication to lecturers and students and office administrators. This room needs to have good layout in order to support the activity for all elements within the department. Redesign the office layout will reduce the time to wait for completing the letters which are needed by the students and the lecturers. This paper's objectives are to improve the information flow and data flow, to reduce the documents stack, and to create a comfortable office to meet the facility layout principles. Activity Relation Chart (ARC) is been used to redesign the office layout by distributing questionnaires to the students and officers and lecturers to obtain the preference of closeness to construct the chart. The result is to redesign the desk into "L" shape to reduce the movements. Also, this result was explained later by a simulation using ARENA.