ISO9001:2000-advantages and obstacles in the Portuguese construction business

摘要

This article aims at outlining the major obstacles and advantages of implementing Quality Management Systems in Portuguese construction companies today, as well as discussing solutions to a successful implementation compliant with ISO 9001:2000. The overall present situation in the Portuguese construction business is described, and the major difficulties to swift and successful implementations are identified. Each issue is discussed based on its roots and solutions are proposed.