The Role of SOA for BPO Intention -Proposing a Research Model

摘要

How does the availability of an Service-Oriented Architecture (SOA) within a firm affect the potential of and intention for outsourcing business activities? Since one of the promises of SOA is to modularize the IT representation of business processes, it should facilitate business process outsourcing (BPO) in terms of buying the provision of single business functionalities. In this paper, we develop a conceptual research model that theorizes the relationship between SOA and BPO intention.