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Understanding Human Error-Exploring their Causes and Strategies for Prevention - (PPT)

机译:了解人为错误探索其原因和预防策略 - (PPT)

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摘要

Everyone listens this way! Take responsibility for how the listener is listening. Check out what the listener heard. Insure it was accurate. Insure it was genuine, not parroting back to you.
机译:每个人都听这样倾听!负责听众如何倾听。看看听众听到了什么。确保它是准确的。确保它是真的,没有鹦鹉回到你身上。

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