The current turmoil in the economy and the projected downturn has immediate effects on the way we manage enterprise IT. Businesses across the globe are taking action to reduce costs and improve efficiencies. IT budgets are being reduced resulting in a growing challenge to effectively manage resources with reduced headcount. Uncertainty is limiting business and IT from taking action to truly prepare for future demand. The crisis in the capital markets industry is an excellent example of how unexpected volatility levels are very difficult to plan for, leaving IT with a formidable management challenge. Furthermore, increased M&A activity is driving intensified consolidation and integration requirements. As scrutiny increases around every dollar spent on IT, cost reduction initiatives increase the importance of ongoing consolidation and shared services initiatives. At the same time, businesses still require IT to stay ahead of the competition by offering customers attractive and innovative products with the service levels that customers have come to expect. Business Transaction Management addresses these critical needs. BTM delivers the most effective solutions for assuring service levels, avoiding outages and utilizing IT resources in accordance with business priorities. BTM has been deployed by leading organizations, particularly those currently facing economic challenges. With BTM, organizations are boosting business activity using existing resources, improving the efficiency of IT management and driving down the cost of ownership for application and system management tools.
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