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Managing Risk beyond the Control of IS Managers: The Role of Business Management

机译:管理风险超出控制管理者的控制:业务管理的作用

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While most research has focused on managing technical and project risks in information systems, there are many other components of information systems risk that are currently not evaluated and managed effectively. We identify different sources of risk in both intra- and inter-organizational information systems. Many risks are not well managed because they are beyond the control of the software project manager. We suggest that senior business managers should be responsible for managing organizational risk particularly in the early and later stages of an information systems implementation project. These managers must communicate the importance of new systems and change incentive structures to promote effective system use. We suggest the need to evaluate collaborative risk in inter-organizational information systems and provide guidelines for managing this risk using a joint business management team or a trusted intermediary.
机译:虽然大多数研究都集中在信息系统中管理技术和项目风险,但有许多信息系统风险的其他组件目前未得到有效评估和管理。我们在组织内和组织间信息系统中确定了不同的风险来源。许多风险都没有得到很好的管理,因为它们超出了软件项目经理的控制。我们建议高级商业经理应负责管理组织风险,特别是在信息系统实施项目的早期及以后阶段。这些管理人员必须传达新系统的重要性,并更改激励结构以促进有效的系统使用。我们建议需要评估组织间信息系统的协作风险,并提供使用联合业务管理团队或可信任中介的管理这一风险的准则。

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