In day to day's competitive and dynamic business environment. The complexity of the technology is increasing in the applications in the industries. A new system is required to maintain the competitive advantage of the industries. Increasingly successful business leaders recognize that the integration of management and organization and facilities is the key to inspiring organizational performance and value creation. Three of the primary resources namely people, place and tools are to integrate as a coherent whole and aligned to support a robust strategy. The new frontier of Knowledge Worker effectiveness lies in integrating the design and implementation of these three keys. The Industries have begun to integrate their operations along the value chain of the products they design, produce or sustain. The creation of the value is one of the important tasks in Integration. The object of meeting the technical performance and the costs and scheduled goals effectively and efficiently is a serious challenge. Hence, the process of integration to the enterprises can achieve the target. The nature of enterprises provides a solution for obtaining these challenges. Enterprise Integration is the process of linking these applications and creating a linkage between the different sources is an important aspect. Information is the consideration as the most important factor for implementation of integration in the enterprise. The second step takes place in close interaction between the customer and the supplier. The customer is to integrate into the value creation of the supplier. Value is the mutual creation among the factors on different levels. Customer integration is to define as a form of industrial value creation where the consumers take part in activities and processes, which is the domain of the companies. The current practice of Enterprise Architecting has been a significant contribution to creating and sustaining modern enterprises. However, the current field is not a sufficient approach to the enterprises of this new century. A broader and more holistic approach is to achieve by drawing on the emerging systems and the architecting field. The objective of this paper is to set a framework for value generation in the enterprise based on a strong integration of the customer. The main part of the paper will explore customer integration.
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