Shopfloor systems based on human skill and experience

摘要

New organisational concepts in manufacturing - e.g. GroupWare - imply changing roles and tasks for shop floor employees. The importance of Human Oriented Design increases as human experience and skill becomes the core focus of group-oriented work organisation. The concept of socio-technical systems can give a theoretical framework for the derivation of design guidelines within the context of groupwork-oriented technology design. Three examples of technological systems for shopfloor applications - a CNC controller, a shopfloor information system and a work planning system - are described which were designed to meet these guidelines. Some methodological remarks on co-operative software design are added.