Over the past decade a great many improvements have been made in the nuclear power industry relative to technology and equipment. System improvements have added redundancy to safety systems, electronics have improved and become more reliable, and better equipment continues to enter the workplace. These technological improvements have gone a long way in improving the reliability of nuclear power facilities. In order to obtain even further improvements, the industry has recognised the need for improving Human Performance. Whilst a great deal of focus has been placed on human performance over the past decade, there continues to be many opportunities to improve in this arena. Unplanned reactor trips continue to occur, nuclear reportable events have not been eliminated, and industrial safety accidents remain in need of attention. This paper explains the importance of human performance to British Energy (BE) and provides the drivers for continued improvement in human performance. The paper outlines the elements of the British Energy human performance enhancement programme, in line with the World Association of Nuclear Operators (WANO) and the Institute of Nuclear Power Operators (INPO) Principles in an effort to reduce significant events caused by human error.
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