Gaps in expectations among managers and employees in technologyintensive industries

摘要

It is pointed out that in many high-technology projects group workbecomes critical and individual expertise and freedom of action oftenbecome secondary. Hence, neither the expectations by managers ofpositive group work by technologists nor the expectations of technicalemployees to perform superior independent work may be realized. Theauthors discuss the results of a survey designed to document the gaps inthese expectations. The target population is managers at the supervisorylevel and their employees in technology intensive industries. The surveygroups the results among managers and employees by their educationalbackground and other relevant variables. The results should be helpfulin identifying gaps in expectations and the additional educationaltraining needed. It could also impact the academic training provided tothe students in engineering schools