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A Multiple Case Study on Post-Merger IT Integration with IT Culture Conflict Perspective

机译:合并后IT融合与IT文化冲突视角的多案例研究

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This paper analyzes the culture conflicts of merged IT departments in two banks in Taiwan. The integration of divergent cultures is crucial to maintain the performance of a merged organization. We examine issues in post-merger IT integration of two Taiwan's financial holding companies, and then argue that the understanding of IT culture conflicts between two merged departments can contribute to the effectiveness of post-merger IT integration. This paper identified three types of IT cultural conflict occurred in IT integration, examined the major effects on IT conflicts and discussed how to resolve IT culture conflicts in post-merger IT integration. We assert that an IT department can resume the productivity once IT culture conflicts can be identified and resolved even if IT infrastructures and processes of merged organizations are incompatible.
机译:本文分析了台湾两家银行合并后的IT部门的文化冲突。不同文化的融合对于维持合并后的组织的绩效至关重要。我们研究了两家台湾金融控股公司的合并后IT整合中的问题,然后认为理解两个合并部门之间的IT文化冲突可以有助于合并后IT整合的有效性。本文确定了在IT集成中发生的三种IT文化冲突类型,研究了对IT冲突的主要影响,并讨论了如何在合并后的IT集成中解决IT文化冲突。我们断言,即使IT基础架构和合并组织的流程不兼容,一旦可以识别并解决了IT文化冲突,IT部门就可以恢复生产力。

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