Virtual tutoring from the comprehensive training model to Engineering students during the COVID-19 pandemic

摘要

The purpose of this work is to present Virtual Tutoring as a strategy of the Psychopedagogy and Tutoring service to respond to the need for accompaniment and monitoring of students from the Faculty of Sciences and Engineering of a university in the north of Lima during the first four months into the COVID-19 pandemic. Measures were adopted according to the comprehensive training model, taking into account that the student requires academic attention, with emotional-motivational support. The intervention was carried out using technological tools, highlighting the importance of mediation and the optimistic perspective of coping in adverse situations. The results are encouraging, since most of the intervened students remained in the university with adequate academic performance, in addition to achievements in relation to the affective-motivational aspect, reducing the levels of anxiety, hopelessness and demotivation. As a complement, it is important to mention that the student-tutor bond was also strengthened.