Implement User-Centered Design in Internationally Distributed Design Teams

摘要

With globalization, international business expansion and acquisition, business process outsourcing, distributed design teams become a common practice in many companies and organizations. Many challenges exist for distributed teams. Research conducted in the past looked into communication, project management, and organizational and people management to overcome those challenges. This paper provides a case study, which not only leveraged the findings provided in the previous research, but also looked into the advantages and disadvantages within each user-centered design role in distributed locations. The organizational, project, and role arrangement in distributed teams were discussed with emphasis on how to implement user-centered design in internationally distributed design teams.