Supply chain risk analysis with fuzzy cognitive maps

摘要

To achieve continuous customer satisfaction and sustain competency, a company must identify, evaluate, rank, and manage its supply chain risks. These risk factors and system components are linked in a complicated manner via direct and indirect relationships. This study suggests a systematic way of analyzing supply chain risks using a cognitive map (CM) approach. CMs have proven particularly useful for solving problems in which a number of decision variables and uncontrollable variables are causally interrelated.