Relevant Research of Knowledge Transformation and Core Competencies Formation of China's Star Hotel Industry

摘要

In order to reveal knowledge conversion effect in star hotels in China, structural equation model (SEM) is used in this paper. By model design, data collection, reliability and validity testing, and model validation, SEM can effectively reveal the correlation between knowledge conversion and the formation of core competence. For illustration, a total of 250 valid samples were obtained from 34 five-star hotels, 67 four-star hotels, 68 three-star hotels, 56 two-star hotel, 25 one-star hotel. The ratio of numbers of samples and index were 7.8:1, which met the basic conditions for structural equation validation. The empirical results showed that through confirmatory factor analysis the minimum load factor was 0.54, the maximum was 0.90, the minimum T value was 2.10, RMSEA value was 0.036, NNF1 value was 0.9191, CF1 value was 0.9657, and chisquare value was 123.32. Therefore, the model was well fitted. In China's star hotel industry knowledge conversion is favor of the formation of the core capacity elements to a certain degree. The empirical research has revealed that the core service capacity of China-star hotels have been inspired by knowledge conversion behavior. However, the specific implementation methods should be conducted according to different star hotels.