Using Reflective Guides to Capture Software Projects Experience

摘要

Capturing the experience team members acquire in software projects is of great value for organizations wishing to improve their software practices and process. The main drawback of existing methods for capturing this experience is that the capture process is done (if ever) after project completion, which leads to the risk of losing it because, as usually occurs, team members are finally not available to participate. In this paper we present an empirical study of the use of "reflective guides", a knowledge management tool for capturing experience in software projects, which differs from existing approach in the fact that the capturing process is integrated into the daily project activities.