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Predicting Facebook Continuance Intention: The Roles of Interpersonal and Technology Trust

机译:预测Facebook的持续意图:人际和技术信任的作用

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This paper examines trust's role in predicting Facebook continuance intention. We examine the relative influence of two types of trusting beliefs including interpersonal-related trust beliefs and technology-related trust beliefs on technology trusting intentions. Interpersonal trusting beliefs include integrity, competence, and benevolence. Technology-related trusting beliefs include three conceptually similar, yet distinct beliefs including reliability, functionality, and helpfulness. We find that college-aged Facebook users' interpersonal and technology-related beliefs have similar effects on trusting intentions. Thus the two types of beliefs are conceptually and functionally equivalent. Our results also show that trusting intention mediates the effects of trusting beliefs on continuance intentions. This initial study presents future research opportunities to explore the importance of these two types of trusting beliefs in other technology contexts.
机译:本文审查了信任在预测Facebook持续意图方面的作用。我们研究了两种信任信念的相对影响,包括与人际关系相关的信任信仰和技术有关的信任信念对技术信任意图。人际关系信任包括诚信,能力和仁慈。与科技有关的信任信念包括三个概念上类似但独特的信仰,包括可靠性,功能和乐于助人。我们发现大学岁的Facebook用户的人际关系和技术相关的信念对信任意图具有类似的影响。因此,两种类型的信念在概念上和功能上等同。我们的结果还表明,信任意图调解信任信念对持续意图的影响。这项初步研究显示了未来的研究机会,探讨这两种类型的信任信念在其他技术环境中的重要性。

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