SUPPORTING A COMMUNITY OF PRACTICE: THE ROLE OF WORKERS AS LEARNERS

摘要

In this paper we focus on the use of computer supported collaborative learning (CSCL) in an organizational setting. The program we use is Web-Knowledge Forum. Although there is a lot of experience in using Knowledge Forum in a classroom setting, little is known about how to implement and work with this program in an organization other than schools. The problem investigated in this pilot study is how a community of practice uses Web-Knowledge Forum as an online learning environment to discuss work-related problems. This study focuses on role of the worker as a learner in an unstructured process of negotiation of meaning in a community of practice. In the study eight police officers participated by forming a heterogeneous group initiated by the Information Management Approach of Criminal Investigation in Police Education (ABRIO) a subdivision of the Dutch police force.