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The influences of communication media and decision-making technique on team decision outcomes

机译:沟通媒体和决策技术对团队决策结果的影响

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The stepladder technique is a method for improving face-to-face (FTF) team problem solving. The purpose of this study was to determine whether or not the stepladder technique benefits computer-mediated (CM) teams of individuals. Hypotheses addressed the effects of communication media and decision making technique on team decision quality, decision variability, time to make a decision, and team member satisfaction. Eighty 4-person team worked on a decision making task using one of the following group structures: FTF conventional, FTF stepladder, CM conventional, or CM stepladder. The results revealed fundamental differences between FTF and CM teams of decision makers.
机译:阶梯技术是一种提高面对面(FTF)团队问题解决能力的方法。这项研究的目的是确定梯形图技术是否使计算机介导的(CM)团队受益。假设解决了沟通媒体和决策技术对团队决策质量,决策变异性,做出决策的时间以及团队成员满意度的影响。 80人的4人团队使用以下小组结构之一进行决策任务:常规的FTF,常规的FTF梯子,常规的CM或CM的梯子。结果揭示了FTF和CM决策者团队之间的根本差异。

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