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Fundamentals of Business Process Management Fifty Years of BPM Teaching Distilled

机译:BPM教学五十年的业务流程管理基础精粹

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Business Process Management (BPM) [1] is a well-established discipline for improving organisational performance. By using a business process lens, BPM enables organisations to systematically oversee how work is performed, in order to ensure consistent outcomes and take advantage of improvement opportunities. Over time, the BPM discipline has become increasingly more complex and multi-faceted, as new technologies, business models and standards emerge on a continuous basis, and affect the way business processes are conceived, implemented and continuously monitored [2]. Businesses around the world are carrying out BPM initiatives with the aim to outperform their competitors or meet the demands of regulatory authorities. At the same time, a lively academic community is pushing the boundaries of the discipline: computer scientists, management scientists, and engineers add new ingredients to its repertoire, which are eagerly being picked up by practitioners. Against this backdrop, the aim of this tutorial is to explain what has crys-talized as the core body of knowledge of the BPM discipline, and how it can be organized for teaching at undergraduate and graduate levels. A particular focus will be on how four specific topics of BPM can be integrated in the teaching curriculum, namely: process redesign orbit, process implementation with standards, variants analysis with process mining, and BPM as an enterprise capability. The tutorial concludes with an outlook on future developments in BPM. This tutorial is suited for educators who are interested in learning how BPM can be taught using a holistic approach. It is also interesting to a general audience who would like to gain an overall understanding of the BPM discipline.
机译:业务流程管理(BPM)[1]是提高组织绩效的公认准则。通过使用业务流程的视角,BPM使组织能够系统地监督工作的执行方式,以确保一致的结果并利用改进机会。随着时间的流逝,随着新技术,业务模型和标准的不断出现,BPM学科变得越来越复杂和多面,并影响了业务流程的构思,实施和持续监控的方式[2]。世界各地的企业都在实施BPM计划,旨在超越竞争对手或满足监管机构的要求。同时,一个活跃的学术团体正在推动该学科的发展:计算机科学家,管理科学家和工程师为该学科添加了新的成分,从业者急切地希望掌握这些新成分。在此背景下,本教程的目的是解释哪些内容已成为BPM学科的核心知识,以及如何将其组织为本科生和研究生授课。将特别关注如何将BPM的四个特定主题整合到教学课程中,即:流程重新设计轨道,具有标准的流程实施,具有流程挖掘的变体分析以及BPM作为企业功能。本教程最后对BPM的未来发展进行了展望。本教程适合有兴趣学习如何使用整体方法教BPM的教育工作者。对于希望全面了解BPM学科的普通读者来说,这也很有趣。

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