A Study on Usability of MobileSchool System for Secondary School: Role-Based Questionnaire Method

摘要

MobileSchool system has been developed for the use of school administrators, teachers, students and parents of secondary schools in Malaysia. The system is a learning management systems (LMS) that allows users to conduct teaching, learning and administrative activities via mobile devices especially smartphones and tablets. This paper presents a study on usability of the system in evaluation phase of MobileSchool system development. During the evaluation phase, a usability test had been conducted to ensure the production of convincing outputs on the quality of the system. The test which applied role-based questionnaire method was conducted in User Experience (UX) Lab MIMOS Ltd. involving forty particpants (10 school administrators, 10 teachers, 10 students and 10 parents). This test involved the use of a web-based user experience test management system called Ultimate Reliable and Native Usability System (URANUS) version 2.3. The result showed that MobileSchool system has passed the usability requirements.