MOBILE MONEY TECHNOLOGY AS A CONVINIENT UTILITY BILLS IN UGANDA

摘要

In the past, the public struggled to queue long hours and travelling long distances to pay water bills in Uganda urban centers. This made people become reluctantto pay for water bills leading to continuous cut offs and loosing trust in the National Water and Sewerage cooperation in Uganda. The use of mobile money technology has changed and made access to water in the urban centers more effectively and efficiently. The convenience of MTN mobile money to the public came as a real time solution and has eliminated delays in updating customer accounts. Reduce on the physical movements and long distances to pay bills and check account balance. The public are now finding payments of bills so simple: they can keep their accounts up to date and never get disconnected. Uganda National Water and Sewerage Cooperation in collaboration with the MTN has made a tremendous work though there is a great need for government to reduce on the water tariffs which were recently increased in the 2014 National budget. There is a fear to reduce on the number of people who can have access to water due to failure to pay such big amounts of money paid for each unit of water. This calls for NGOS and CSOs to become the voice of the voiceless to see the water current 2258 paid for each water unit.