A Longitudinal Study of Pay Satisfaction: An Examination of Reactions to Commitment and Work Performance

摘要

Most compensation attitudes research has taken a cross-sectional approach to examining the relationship between pay satisfaction (PS) and individuals' attitudes and behaviors. This study used a longitudinal design to examine the effects of PS dimensions (pay level, benefit, pay raise, pay structure/administration, and bonus) on employees' affective commitment, work effort and performance. Data for this study were collected in two waves from 270 employees and their supervisors of ten hotels. Results showed that compared with process-based PS (pay raise and structure/administration), outcome-based PS (pay level and bonus) were stronger predictors of individual-outcomes (work effort and performance). On the other side, process-based PS (pay raise) was more likely to have a positive effect on organizational-outcomes (affective commitment). Implications of the results and directions for future research are identified.