Career success of service personnel: The effects of perceived organizational support and career commitment

机译：服务人员的职业成功：感知的组织支持和职业承诺的影响

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The purpose of this study was to examine the relationships among service personnel's perceived organizational support (POS), career commitment and career satisfaction, 219 service persons were assessed. The results were as follows: (1) There was a significantly positive correlation between perceived organizational support and career success.(2) Career commitment had positive effects on service personnel's career success.

机译：这项研究的目的是检查服务人员的感知组织支持（POS），职业承诺和职业满意度之间的关系，评估了219名服务人员。结果表明：（1）感知的组织支持与职业成功之间存在显着的正相关。（2）职业承诺对服务人员的职业成功有积极的影响。

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《Service Systems and Service Management, 2009. ICSSSM '09》|2009年|624-629|共6页
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Yu Chen;
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customer services; employment; organisational aspects; personnel; career commitment; career satisfaction; perceived organizational support; service personnel; career satisfaction perceived organizational support;

机译：客户服务;就业;组织方面;人员;职业承诺;职业满意度;组织感知支持;服务人员;职业满意度感知组织支持;

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Career success of service personnel: The effects of perceived organizational support and career commitment

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