Citizens preferences towards one-stop government

摘要

This year we were very pleased to host one keynote talk and twokeynote panels. Our opening keynote speaker on Monday morning wasKeith Rhodes, chief technologist of the U.S. General AccountingOffice and director of the Center for Technology and Engineering.His talk, entitled "Digital Government: How Does the Leviathan TapDance?" focuses on government's role and responsibility in a worldwhere the digital and the physical are becoming increasinglyindistinguishable.>Our two keynote panels focused on the dramatic growth inresearch opportunities in digital government. On Tuesday morning, apanel of NSF program officers presented a strategic vision of theever-evolving research landscape available to the digitalgovernment research community. On Wednesday morning, a panelorganized by the European Commission Information SocietyDirectorate presented e-government research programs and projectsunderway in European countries.>This year we have introduced NSF Project Highlights as adistinct submission category to the dg.o conference. The ProjectHighlights serve to showcase NSF-funded digital governmentprojects. Each project is summarized in the dg.o 2004 Proceedingsand was presented at the conference, in either a concurrent programsession or a poster session. The NSF Project Highlightpresentations have been interspersed with accepted research papersand posters, all organized according to various applicationdomains.>In addition to the keynote and regular sessions on Monday,George Spix, chief architect in the Consumer Platforms Division ofMicrosoft addressed attendees at the luncheon. InformalBirds-of-a-Feather sessions took place on Monday afternoon. We hadtwo poster and demonstration sessions, one on Monday evening andone on Tuesday afternoon. With these sessions, we continued ourtradition of having posters and demos accompanied by informalconversation and good food. This has become a very successful venueto showcase the potential of digital government in a wide varietyof areas and to encourage new research projects and partnerships.On Wednesday afternoon, we arranged several field trips for dg.o2004 attendees including visits to the Boeing Corporation and theSeattle Police Department. (You may view a complete schedule here,or browse the proceedings by topic using the navigation menuabove.)>The dg.o conference has grown in both size and diversity asevidenced by our submissions this year, including 60 NSF ProjectHighlights, 20 posters, 26 demonstrations, 3 student researchpapers, 7 Birds-of-a-Feather sessions, and 39 regular researchpapers. Of these, 13 of the research papers and two of the studentresearch papers were accepted, with an additional 14 researchpapers accepted as posters. The conference presentations featuredboth information and social science perspectives and contributionsto pressing public sector challenges.>We are most grateful to members of the Program Committee whocarefully reviewed research papers and provided valuable feedbackto the authors. The quality of the program reflects their talentsand efforts.>The dg.o 2004 Program Committee members included:>•Peggy Agouris, University of Maine>•Yigal Arens, Digital Government Research Center,USC/ISI>•Chaitan Baru, University of California San Diego>•Annie (Shirley) Becker, Northern ArizonaUniversity>•Rob Bertini, Portland State University>•Shawn Bowers, San Diego Supercomputer Center, UC, SanDiego>•Jamie Callan, Carnegie Mellon University>•Hsinchun Chen, University of Arizona>•Judy Cushing, The Evergreen State College>•Sharon S. Dawes, Center for Technology in Government,University at Albany/SUNY>•Lois Delcambre, Oregon Health & Science University(Chair)>•Jose Fortes, University of Florida>•Genevieve Giuliano, Digital Government ResearchCenter, USC/ISI>•Mike Goodchild, University of California - SantaBarbara>•Jane Fountain, Kennedy School of Government, HarvardUniversity>•Carol A. Hert, Syracuse University>•Eduard Hovy, Digital Government Research Center,USC/ISI>•Alan Karr, National Institute of StatisticalSciences>•Marianne Koch, School of Science & EngineeringOGI/OHSU>•Kincho Law, Stanford University>•Gary Marchionini, University of North Carolina atChapel Hill>•Juliet Musso, Digital Government Research Center,USC/ISI>•Charlie Rothwell, National Center for HealthStatistics>•Stuart Shulman, Drake University>•Nicole Steckler, Management in Science &Technology Dept., OGI/OHSU>•Anthony Stefanidis, NCGIA, University of Maine>•Vassilis Tsotras, University of California,Riverside>•Paul Waddell, University of Washington>Jim Costello (Center for Technology in Government, University atAlbany/SUNY) did an excellent job providing technical support forthe automated paper submission and review management system thatwas introduced with great success this year. Priscilla Rasmussencontinued this year as our indispensable professional conferenceplanner.>The conference is generously supported by a grant from theNational Science Foundation. It is organized by the DigitalGovernment Research Center, a joint center of the USC InformationSciences Institute and Columbia University.>Planning and arranging the conference, including the conferenceprogram, was truly a team effort. We hope you enjoy theconference!>Sharon Dawes, Conference Co-Chairbr/br EduardHovy, Conference Co-Chairbr/br Lois Delcambre,Program Chairbr/br Valerie Gregg, NSF DigitalGovernment Program Liaisonbr/br Yigal Arens,Finance Chairbr/br Mack Reed, CommunicationsChair