A Proven Work Breakdown Structure for ProcessImprovement Projects

摘要

Process improvement projects must be planned and managed just as any other project. Thispaper outlines a practical work breakdown structure for a process improvement project andoffers a strategy for implementing the process in the organization. The paper defines theproducts for a process improvement project; outlines the phases, activities, tasks and deliverablesfor a project; and offers strategies for implementing a new process.