Research on Service Capacity Coordination Strategy in Product Servitization Supply Chain

摘要

This paper introduces a three-echelon product Service-oriented supply chain consisting of specialized service function provider, service integrator and customer. Service integrator purchases service capacity from specialized service function provider and sales the added service to customer facing with a price sensitive stochastic demand market. The purpose of service integrator is to meet expected profit maximization through the optimal service capacity order quantity and price of integrated services. Specialized functions service provider identifies the best service capacity price to maximize the expected profit. Establishing the revenue model and supply chain coordination model in product Service-oriented supply chain based on service capacity. Through the numerical example, we find that service capability has an important influence on product Service-oriented supply chain coordination performance.