Using technology to improve the quality of classroom instruction

摘要

This short paper is a case study describing the introduction of a computer-mediated dialogue process in support of classroom instruction in two graduate courses in the Management Department at the University of Canterbury. The R9 dialogue process was introduced using the WebCT platform. Course quality, both as perceived by the instructor and as indicated by student course and leaching evaluations, increased in both courses. Results are discussed and changes based on this experience are noted.