Analysis of Multilocational and Mobile Knowledge Workers' Work Spaces

摘要

The job demands and contents of knowledge workers were explored. The data was collected in three phases: first, each member filled a self-observation diary for seven days, second, each employee was interviewed individually, and, third, a workshop was organized to validate the observations and to create ideas for the development of work. The study shows that around 40 per cent of total work time is used in solitude doing tasks requiring concentration. The social network of employees is still wide, consisting of tens of people. They are contacted virtually and face-to-face. The work is pretty virtual and mobile. The study also found that the work itself is blurred. People work both in solitude, asynchronously with others, virtually online and in face-to-face collaboration with others.