Dialogue Organization in Polint-112-SMS

摘要

This paper describes the organization of dialogue in the Polint-112-SMS system, a multi-user knowledge-management system with natural language interface. It presents the main goals of the system's dialoguing strategy and the most important dialogue-oriented algorithms of different modules of the system. The algorithms allow for efficient handling of: questions asked by the system to obtain missing information, the need to pair different types of answers and questions in the asynchronous mode of communication, different semantic interpretations proposed by the parser, the occurrence of anaphora, and a few more.