Tying Together Performance-Based Program Development and Delivery

摘要

Good morning. It is a pleasure to have the opportunity to present the resource paper on linking performance-based program development and project delivery. I acknowledge my two coauthors, Patricia Hendren and Lance Neumann, both from Cambridge Systematics, Inc. I will start by describing performance-based program management and performance-based program development. I will discuss project delivery and performance measures and provide examples from state departments of transportation and other agencies. I will highlight the importance of linking performance-based program development and project delivery and some of the challenges that may arise in making this connection. Performance-based program management is made up of three components: performance-based program development, performance-based project delivery, and system monitoring and reporting. The focus of our resource paper and my presentation today is on linking program development and delivery.