Harvesting Knowledge Through a Method Framework in an Electronic Process Guide

摘要

A key leverage for small software consultancy companies is the collective knowledge possessed by their consultants. There have been some studies in the literature on how to harvest and transfer this knowledge, but most studies are aimed at large multinational corporations. In this paper we describe an ongoing research project, aimed at improving knowledge sharing in a small software consultancy company through the use of a method framework in an electronic process guide coupled with an experience repository.