The article reviews the role of knowledge management (KM) in e-government. It finds that knowledgernmanagement is needed to facilitate information exchange and transaction processing with citizens, as well asrnto enable inter-government knowledge sharing and integration. It also finds that knowledge managementrnsolutions frequently employ the same methods and technologies, such as portal, virtual community, documentrnmanagement, and knowledge discovery solutions. The article further identifies that challenges to successfulrnknowledge management exist in the lack of motivation to share, lack of task orientation of KM solutions,rninformation overload, and insufficient inter-operability. The article’s findings are intended to suggest targetsrnfor future in-depth analysis of e-government knowledge management.
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