Retro: Time-Based Exploration of Product Reviews

摘要

Most e-commerce websites organize and present product reviews around ratings with hardly any feature to view them in a time-oriented way. Often, there is a way to sort reviews by time but no further temporal analysis is possible. Thus, usually, only few reviews are part of a user's review analysis process, and there is no way to analyze all reviews of a product collectively. In this paper, we describe Retro, a search engine for exploring product reviews using temporal information.