Citizen adoption of E-government services

摘要

This paper considers the challenges that face the widespread adoption of E-government in Saudi Arabia. Will be using the Saudi Arabian experience as our main case study, E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. However, E-government has been implemented for a considerable time in developed countries. However E-government still faces many challenges to be implemented in developing countries such as Saudi Arabia. Adopting E-government among citizens is a big challenge that facing the government of Saudi Arabia.