Soft Skills REquired: A Practical Approach for Empowering Soft Skills in the Engineering World

摘要

Unfortunately, most requirements engineers and their project managers are not (or not enough) aware of the need for soft skills in addition to latest technology and state of the art methods. This paper presents first a definition and categorization of soft skills, then characteristic soft skill fingerprints elaborated for requirements engineering practices, illustrated by a number of examples, and finally guidance for applying that knowledge in project and human resource management.