Decryption device and method, recording medium AI-based apartment civil complaint processing device and method

摘要

The present invention relates to an artificial intelligence-based apartment housing civil complaint processing unit, comprising: a learning electronic document processing unit for determining an electronic document for learning requested by an apartment house resident terminal on an apartment house electronic bulletin board and answered by the apartment house manager terminal; A request learning unit for each resident type that analyzes the type of occupant associated with the housing resident terminal and learns a resident request, a manager response learning unit that learns an administrator response of the apartment housing manager terminal, and the resident request and the above based on the electronic document for learning Prior to the creation of a new request on the electronic bulletin board of the apartment building through the correlation analysis unit that analyzes the correlation between the manager's answers and generates the resident-customized FAQ content that is frequently requested and answered more than a specific standard by resident type and a specific apartment resident terminal and a content processing unit that provides the resident-customized FAQ content based on the type of a specific resident.