Automatic updating interactive query answering and feature training method and system

摘要

Contemplated herein is a system and method for answering user queries, the system and method including a tracked user skill database, a historical database, and a training content database wherein processing circuitry can determine a tool being utilized by a user; receive a user input query; tokenize the user input query and associate one or more tokens with the user input query; and search the databases so as to match the query with content within the databases. The system can then present potential matches to the user and receiving input regarding user satisfaction with regard to the potential matches presented. If the answer is not satisfactory the system can then analyze the tracked user skill database for user profiles indicating proficiency in the matched feature of the query.