RESERVATION AND WAITLIST MANAGEMENT USING PRECISION TABLE TURN-TIME ANALYSIS

摘要

A system and method for dynamic table turn-time estimation, waitlist management, and reservation allocation. The system for turn-table estimation incorporates data associated with the restaurant and its customers and analyzes it to accurately predict table turn-times, dynamically adjusting the predictions on a table-by-table basis as the data changes. The system for reservation management similarly ingests data associated with the restaurant and its customers and analyzes it to predict table availability, assign reservations on a table-by-table basis, and dynamically re-allocate table-by-table reservations as necessary to improve restaurant operations. The system for waitlist management likewise ingests data associated with the restaurant and its customers to dynamically predict estimated wait times, maximize table occupancy, assign waitlist spots to customers who have not yet arrived at the restaurant, and re-order the waitlist as customers arrive and/or leave the restaurant.