METHOD AND DEVICE FOR PROVIDING AVAILABLE REPRESENTATIVE DIRECT CONTACT SERVICE

摘要

Provided in an embodiment are a method and a device for providing an available representative direct contact service, which enable a caller to call a company and view profiles of employees through a smartphone screen, make an inquiry to a representative in charge of sought-after work, and check, in real time, a receivable state indicating whether the corresponding representative can receive the call, thereby enabling a client to very quickly find an available representative desired by the client and immediately connect the call.