Appointment Information Call System and its Method Reflecting Constraints

摘要

The present invention relates to a system for calling appointment information during a call reflecting constraints, comprising: a recording module for recording, storing and managing a conversation during a call; An appointment term sensing module for extracting a preset appointment term from the conversation, and determining that the appointment term is determined by determining that an appointment is included in the conversation when the sum of the weights of the extracted appointment terms exceeds a reference value; Conversations containing the confirmed appointment terms and m conversations previously stored in the call recording DB are indexed, the time zone corresponding to the preset appointment discovery rule is extracted from the conversation during a call and the indexed conversation, and object name recognition for a place ( An appointment information extraction module for generating appointment information by extracting a place meeting the constraint through (NER); An appointment time zone search module for recalculating travel time according to constraints including an appointment subject, a place, and a time zone, and sorting time zones matched with appointment information in a time series according to an overlapping time zone calculation rule; And an appointment output module that converts the appointment information into voice and outputs it according to the sorted time zone.